Executive Credibility
Nima Torkaman
Commercial Executive & Advisor
Revenue Growth · Retention · Operating Models · AI
Nima is a commercial executive and advisor with 20+ years of experience across enterprise SaaS, cloud, analytics, security, fintech and technology businesses throughout EMEA. He founded Revcendia to bring executive operating experience to consequential commercial decisions, combining executive assessment, evidence-based advisory and selective interim leadership when direct operating capacity is required.
Based in Stockholm, Sweden. Engagements delivered internationally.
Career snapshot
Years of commercial & transformation leadership
Annual renewal revenue target, SAS Institute Nordics
Gross retention, SAS Institute Nordics
Renewals at risk addressed through Cisco risk model
Executive narrative
Who Nima Is
Nima has spent two decades inside the commercial engine of enterprise technology businesses. He has owned revenue targets, led renewal organizations, redesigned commercial operating models, and built Customer Success capabilities from inception and helped scale Customer Success from an early-stage function into a global organization.
What He Has Operated
His career spans commercial and transformation leadership at Cisco and SAS Institute, alongside a completed 2026 Nordic commercial leadership mandate through Revcendia. Across these roles he has carried responsibility for revenue targets, retention outcomes, forecasting governance and people leadership.
RESULTS
- At SAS Institute, Nima held an annual renewal revenue target of about $100M across the Nordic region and delivered about 98% gross dollar retention, with top regional sales revenue globally.
- Responsible for a $350M EMEA services growth target, including commercial governance, forecasting and executive reporting.
- He contributed to team performance that exceeded the annual growth plan by 17%.
- He built and scaled a zero-cost risk model converting customer data into executive action across $30M+ in renewals at risk.
- He was also a founding team member of Cisco's Customer Success function, helping scale it globally from 4 to 500+ staff.
- His completed 2026 mandate adds recent operating experience across commercial execution, retention, Revenue Operations, AI-enabled workflows and organizational effectiveness.
How His Career Developed
Nima's path began in sales and entrepreneurship before moving into IT and transformation consulting, including work with Accenture (engaged at Ericsson), a consulting assignment at Microsoft via Perido Skills, and public-sector digital transformation for the Swedish National Police Board and Lidingö Municipality. He then spent close to a decade at Cisco progressing from Customer Success Manager through to EMEA Business Growth and Transformation Leader, before taking on regional commercial leadership at SAS Institute. He established the advisory practice in November 2024; Revcendia AB was incorporated in April 2026. The practice formalizes this experience into an executive commercial advisory practice for SaaS, technology and fintech organizations, with selective interim executive leadership where leadership capacity itself is the constraint.
Why Revcendia Exists
Revcendia exists to bring operator experience and advisory discipline to consequential commercial decisions. Nima has personally owned revenue, retention, forecasting and commercial leadership, so the work starts from operating reality rather than theory. Revcendia helps leadership establish the facts, identify what is constraining performance, design a practical path forward and, selectively, provide interim executive leadership when the situation requires direct operating ownership.
Executive Background
20+ years, in summary.
Full career history, detailed achievements and references are available via CV or LinkedIn. What follows is the executive summary.
Interim Senior Sales Director
Completed Nordic commercial leadership mandate, via Revcendia AB
Completed an interim commercial mandate within a Nordic technology business, spanning commercial execution, operating model, Revenue Operations, customer retention, AI adoption and organizational effectiveness.
Founder & Managing Director
Revcendia AB
Founded Revcendia as an executive commercial advisory practice for SaaS and technology companies.
Director of Customer Success and Renewals, Nordics
SAS Institute (Nordics)
Built and led the Nordic commercial organization across a multi-country Nordic mandate: about 98% gross dollar retention against an annual renewal revenue target of about $100M, top regional sales revenue globally, and 17 direct reports across three cross-country teams, all measured on renewal revenue.
Business Growth & Transformation Leader
Cisco Systems (EMEA)
Progressed from Customer Success Manager to EMEA transformation leadership over nearly a decade: responsibility for a $350M EMEA services growth target, including commercial governance, forecasting and executive reporting; EMEA customer adoption and value realization within a $2.3B global services portfolio; and founding team membership in Cisco's Customer Success function, helping scale it globally from 4 to 500+ staff. Recognized with 25 Cisco awards for performance and impact across nearly a decade in EMEA roles.
Consulting & Transformation
Accenture, Microsoft via Perido Skills, Public Sector
Consulting engagements including Accenture (at Ericsson), Microsoft (via Perido Skills), the Swedish National Police Board and Lidingö Municipality: 30+ digital transformation projects across enterprise and public sector.
Earlier Career
Sales & Entrepreneurship
Sales roles; founded two businesses in education and tourism.
Education
Executive education and academic background.
Executive Education, University of Cambridge
Digital Innovation & Transformation · 2015–2019
ITIL Expert Certification
British Computer Society · 2014–2015
MBA, Finance and Leadership
BTH School of Management · 2009–2010
BSc, Computer Science – IT Security
KTH Royal Institute of Technology · 2003–2006
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