Track Record

Selected evidence.

This page separates selected Revcendia engagement evidence from Nima's executive experience in previous employment at SAS Institute and Cisco. Employment experience is career evidence, not Revcendia client work.

Selected Revcendia Mandate

Nordic Technology Business · 2026

Interim Senior Sales Director | May–Sep 2026
Completed an interim commercial leadership mandate within a Nordic technology business, focused on commercial execution, operating model, Revenue Operations, forecasting governance, customer retention, AI adoption and organizational effectiveness.

Mandate

The engagement combined hands-on executive leadership with operating-model improvement across commercial execution, Customer Success and the management infrastructure required for sustainable performance.

Approach
  • Strengthen commercial governance, forecasting discipline and management cadence
  • Improve alignment across Sales, Customer Success and Revenue Operations
  • Clarify accountability, leadership structure and operating-model priorities
  • Apply practical AI and workflow improvements where they support measurable execution quality

The engagement is complete. Client identity, customer information, commercial metrics and internal systems remain undisclosed.

Selected Career Evidence

Employment experience at SAS Institute and Cisco.

These are Nima's own employment roles, not case studies delivered for Revcendia clients. Full career history is available via CV or LinkedIn.

Employment · SAS Institute · 2023–2024

Director of Customer Success and Renewals, Nordics

Led the Nordic commercial organization across SaaS, AI and analytics portfolios in a multi-country Nordic mandate, managing three cross-functional teams comprising 17 direct reports, with full accountability for forecast accuracy, target attainment and ARR growth.

  • Annual renewal revenue target of about $100M
  • About 98% gross dollar retention delivered
  • Exceeded FY revenue plan; top regional sales revenue globally
  • Minimum 7% price uplift through contract standardization
  • Member, Nordic Leadership Board

Employment · Cisco · 2013–2023

Business Growth & Transformation / Customer Success Leadership (EMEA)

Held progressively senior Customer Success, strategy, growth and transformation roles across EMEA during nearly a decade at Cisco.

  • Responsible for a $350M EMEA services growth target, including commercial governance, forecasting and executive reporting
  • Contributed to team performance that exceeded the annual growth plan by 17%
  • EMEA customer adoption & value realization within a $2.3B global portfolio
  • Executive adoption support for strategic global enterprise accounts across retail and financial services
  • Built and scaled a zero-cost risk model converting customer data into executive action across $30M+ in renewals at risk
  • Founding team member of Cisco's Customer Success function, helping scale it globally from 4 to 500+ staff
  • 450% quota attainment as Customer Success Manager
  • Recognized with 25 Cisco awards for performance and impact across nearly a decade in EMEA roles

References

Executive references available upon request.

Verified reference material from former colleagues and leadership, including an SAS employer reference, is available directly on request during a conversation.

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